UPDATED August 12, 2010: We have been made aware that a phishing scam is being conducted. The scammers are calling individuals stating that their debit card has been deactivated and asking that the card number and pin number be entered to reactivate the card. This is a scam; please do not enter any information. Your Indianhead Credit Union cards have not been deactivated. If you have any questions, please feel free to contact us.

UPDATED June 9, 2010: We have been made aware that a phishing scam is being conducted. The scammers are calling individuals stating that their Indianhead Credit Union ATM or debit card has been deactivated and asking that the card number and pin number be entered to reactivate the card. This is a scam; please do not enter any information. Your Indianhead Credit Union cards have not been deactivated. If you have any questions, please feel free to contact us.

UPDATED April 19, 2010 - If you receive an email that looks like this, please do not click on the attachment or respond to the email. It appears to be a scam.

"Dear Customer, This e-mail was send by indianheadcu.org to notify you that we have temporanly prevented access to your account. We have reasons to beleive that your account may have been accessed by someone else. Please run attached file and Follow instructions
(C) indianheadcu.org"

UPDATED April 12, 2010 - NCUA does not ask credit unions members for personal information. Anyone who receives an supposed e-mail or phone call from NCUA that asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail or phone call.

If you inadvertently respond and provide confidential account information, please notify your credit union immediately. You should change affected accounts and PINs, and take any additional action recommended by your credit union to protect your account.

UPDATED March 17, 2010 - We have been made aware of a new phishing scam that is targeting people with debit cards, credit cards, ATM Cards, or account activity. Individuals are receiving automated messages stating that a Indianhead Credit Union debit card, credit card, ATM card or account activity has been fraudulently used and to reactivate their account by entering in the requested number.

This is a scam. If you receive this automated phone message, please ignore it. Please be assured that your card or account have not been deactivated.

December 17, 2008 - DO YOU KNOW WHAT A PHISHING ATTACK IS? A phishing attack is when someone calls you or sends you an email, phishing for information, in this case your debit card or ATM card number and pin number. On Sunday Indianhead Credit Union was one of many financial institutions in the Northeastern United States that was a victim of a phishing attack. Many residents, members and non-members, in Washburn County and Burnett County were called in this phishing attack. When residents were called; the caller (a computer) was identified as coming from Indianhead Credit Union. The caller stated that their debit card or ATM card was blocked because of fraud and they needed to input their card number with their pin number. As soon as the crooks have this information, they will start making fraudulent transactions against the account. Indianhead Credit Union does not make calls on Sunday or make calls to non-members. Also, Indianhead Credit Union would never ask for your card number, if y ou are a member we already have that information, and under no circumstances would we ask for your pin number. It is important that if you receive a call like this, DO NOT GIVE ANY INFORMATION, HANG UP AND CALL THE CREDIT UNION AT 635-8273 OR 1-800-645-9391 and tell the staff what happened. Anyone who gave them their card number needs to contact the credit union or call the fraud line at (800) 264-5578 that is also listed on our web site to have their card closed and identify any fraudulent transactions. The member does not suffer any losses because of a fraudulent transaction. An ounce of prevention is worth a pound of cure, do not respond to phone calls asking for information such as account numbers and do not respond to an email that is asking you to verify information. If you have any questions, please feel free to contact us.

Thanks for visiting Indianhead Credit Union, where we strive to give you excellent, professional and confidential service with a small town touch. With a mission of providing you with a full range of financial products to meet your needs and assist you in building wealth, Indianhead Credit Union looks forward tobeing your partner for many years to come!